Contact Customer Care

Visit our handy Customer Service FAQs to get answers to common issues, such as:

‘Where is my order?’ Track Order
‘Returns’ Go to Returns
‘My product is faulty’. Go to Returns


Need a quick answer?
If your query relates to order amendment or cancellation or is urgent, we advise you to chat to us online via Live Chat or by phone on 1-833-462-1856


Happy to wait for a response?
If you're happy to wait a bit longer for a reply, please fill out the form below with all the relevant information regarding your enquiry or email us using customercare@lovehoney.ca. We will then review your request and follow up with you as soon as possible.