1. Lovehoney Rewards loyalty programme
    2. Lovehoney Rewards loyalty programme

    Reward Points Terms and Conditions

    Reward Points have no monetary value and cannot be used for any purpose other than redeeming against Lovehoney orders. At no time will Points be available to be refunded for their monetary value.

    All Points credited to your account can be used up to 12 months after the most recent points activity (which means earning or redeeming Reward Points).

    If there is no Points activity on your account for 12 months, your Points will be deleted from your account, meaning that you can no longer redeem them against any Lovehoney orders.

    We may from time to time adjust your Points account upwards or downwards as appropriate in respect of accounting errors, multiple accounts, refunds issued, products returned or suspected fraud, for which we have full authority.

    Points may only be used once.

    Points may only be earned and redeemed in accordance with these terms and conditions. We may make changes to these terms and conditions from time to time and we will give customers as much notice as we reasonably can.

    Earning or redeeming Points will constitute your acceptance of the revised terms and conditions.