All Lovehoney orders are sent in plain packaging. There's no way of telling what's inside the package or who the sender is.
Larger items are dispatched in our plain, sturdy custom-made boxes. We have different sizes of boxes to cope with larger toys and board games.
Smaller items such as condoms are sent in plain, heavy-duty padded envelopes.
Our tough boxes and envelopes are double-wrapped with heavy-duty packing tape.
There are no markings on the back or side of your shipment. The only markings are your address label on the front, which appears as below, and a courier sticker depending on the service used.
Will the package have return to sender details?
Courier services require us to have a return address on all orders. This will be the address of our warehouse in the UK, but will not include 'Lovehoney' in the address.